Privacy Policy

Effective Date: 1st January 2025

At O&M Curated Supplements Ltd, trading under the name of Artemis, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with us, or purchase our products. By using our site, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide a better experience and improve our services. This includes:

• Personal Data: Name, email address, shipping address, phone number, and payment details, collected when you place an order or sign up for our newsletter.
• Technical Data: IP address, browser type, operating system, and browsing behaviour, collected via cookies and other tracking technologies.
• Interaction Data: Feedback, reviews, and communication details when you contact our customer service team or participate in surveys.

How We Use Your Information

Your data is used to:

1. Process and fulfil your orders.
2. Improve our website and tailor your shopping experience.
3. Send promotional emails, newsletters, and product updates (with your consent).
4. Respond to customer service inquiries and provide support.
5. Comply with legal obligations and prevent fraud.

Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your data with trusted third parties to fulfil the following:

• Payment Processing: Secure payment gateways to process transactions.
• Shipping: Delivery services to send your orders.
• Legal Requirements: Authorities if required by law or to enforce our terms and policies.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

• Remember your preferences.
• Understand how you use our site.
• Provide relevant advertising.

You can manage your cookie preferences via your browser settings.

Data Retention

We retain your data only as long as necessary to:

• Fulfil the purposes outlined in this policy.
• Comply with legal obligations.
• Resolve disputes.

Your Rights

Under data protection laws, you have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications at any time.
• Restrict or object to the processing of your data.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at info@artemis-curated.com.

Data Security

We implement robust measures to safeguard your personal information from:

• Unauthorised access.
• Alteration.
• Disclosure.

However, no online platform is entirely secure, so we cannot guarantee complete security.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies when visiting these sites.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please get in touch with us at info@artemis-curated.com.

Thank you for trusting Artemis with your privacy.